The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
Processing of data (customer and contract data)
We collect personal data when you voluntarily provide us with this information when opening a customer account or when placing an order, for example by filling out an appropriate form. We use the data you provide without your separate consent only for the purpose of fulfilling and processing your order.
If we commission a shipping company to deliver the goods you have ordered, your data will be passed on to this company to the extent necessary to deliver the goods ordered. In order to process payments, your payment data will be passed on to the credit institute which is commissioned with the execution of the payment.
If your data is no longer required, e.g. for billing purposes, it will be deleted or blocked and deleted after the expiry of the tax and commercial law storage obligations.
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, when you browse the Website, we collect information about the individual web pages or products you view, the websites or search terms that refer you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information".
We collect device information using the following technologies:
- "Cookies" are data files that are stored on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
- "Log Files" log actions on the Site and collect information including your IP address, browser type, Internet Service Provider, referring/exit pages and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files that are used to record information about how you browse the Site.
We use the device information we collect to help us identify potential risks and fraud (in particular your IP address) and to generally improve and optimize our site (e.g. by analyzing our customers' interaction and navigation) and to evaluate the success of our marketing and advertising campaigns).
Sharing your personal information
We share your personal information with third parties so that we can use your personal information as described above. For example, we use Shopify to operate our online store - you can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the site. For more information about how Google uses your personal information, please visit https://www.google.com/intl/de/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legitimate request for information received, or to otherwise protect our rights.
Data transmission upon conclusion of a contract for services and digital content
We only transfer personal data to third parties if this is necessary within the framework of the contract, for example to the credit institution commissioned with the handling of payments.
A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
Use of your data for advertising purposes
In addition to processing your data to process your purchase, we also use your data to communicate with you about your orders, specific products or marketing campaigns and to recommend products or services that may interest you.
You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual measures, without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form is sufficient for this purpose.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
These data cannot be assigned to specific persons. A consolidation of this data with other data sources is not carried out. We reserve the right to check this data subsequently if we become aware of concrete indications of illegal use.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
In addition, personal data is collected when you register for our e-mail newsletter. This data is used by us for our own advertising purposes in the form of our e-mail newsletter, provided that you have expressly consented to this as follows:
"Please send me regular information on your product range by e-mail. I can unsubscribe from your newsletter at any time."
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending us a message to this effect. After you have unsubscribed, your e-mail address will be immediately deleted from our newsletter distribution list.
Email newsletters are sent via the service provider The Rocket Science Group, LLC d/b/a MailChimp, 512 Means St., Suite 404 Atlanta, Georgia- 30318, USA (http://www.mailchimp.com/) or the service provider Klaviyo, Inc., 225 Franklin St., Boston, Massachusetts 02110, USA (https://klaviyo.com) to whom we pass on your data for the purpose of creating and sending the newsletter. The Rocket Science Group and Klaviyo Inc. have signed the so-called Safe Harbor Agreement, which is intended to guarantee a level of data protection in accordance with European standards. The Rocket Science Group's certification for the Safe Harbor Agreement can be viewed on the Internet at https://safeharbor.export.gov/companyinfo.aspx?id=23996. You may object to the storage and use of your data at any time with effect for the future. To do so, please contact us at the e-mail address shown in the imprint.
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website uses Google AdSense, a service for the integration of advertisements from Google Inc. ("Google"). The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google AdSense uses so-called "cookies", text files which are stored on your computer and which enable an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons information such as visitor traffic on these pages can be evaluated. The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats are transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.
Our pages use retargeting technologies from Google. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
This enables us to target visitors to our websites with personalized, interest-based advertising. The display of the advertising is based on a cookie-based analysis of previous usage and surfing behavior. To the best of our knowledge, no personal data is stored. A cookie is stored for this purpose in order to collect anonymised data on the interests of the user and thus to adapt advertising individually to this information. These cookies are small text files that are stored on your computer or mobile device.
Further information and the data protection regulations can be found in the Google data protection declaration at http://www.google.com/policies/technologies/ads/.
We use the function "Activation of IP anonymization" on this website. However, this will cause your IP address to be shortened by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.
Our pages integrate plugins from the social network Facebook, provider Facebook Inc. 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like-Button" ("Like") on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to be able to assign visits to our Pages to your Facebook user account, please log out of your Facebook user account.
Functions of the service Instagram are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged in to your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our sites with your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
Secure data transmission
Your personal data is securely transmitted by us using encryption.
Furthermore, we secure our websites and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.
Information, deletion, blocking
You have the right to receive information free of charge at any time about your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.
Objection advertising mails
The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information material is hereby contradicted. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
If you are located in Europe, you have the right to access the personal information we hold about you and to correct, update or delete your personal information. If you wish to exercise this right, please contact us using the contact information below. Please note that we process your information in order to fulfil contracts with you (e.g. when you place an order via the website) or to pursue our legitimate business interests as set out above. Please also note that your data will be transferred outside Europe, including Canada and the United States.
If you place an order via the website, we will retain your order information for our records unless you ask us to delete this information.
Please contact us
For more information about our privacy practices, if you have questions or if you wish to make a complaint, please contact us by email.